Terms and Conditions

Last Updated: 27/03/2025

Welcome to Zara & Mums! These Terms and Conditions govern your use of our website https://zaraandmums.com and purchases made through it. By accessing our site or making a purchase, you agree to these terms.

1. General Terms

• Zara & Mums sells baby kits, fashion items for mums and kids, and toys.

• We reserve the right to update, change, or modify these terms at any time. Continued use of our website means you accept any changes.

• You must be at least 18 years old or use the site under parental supervision.

2. Product Information & Availability

• We strive for accuracy in product descriptions but do not guarantee that all descriptions, images, or prices are error-free.

• Product availability is subject to change without notice.

• Colors and designs may vary slightly due to differences in screen displays.

3. Orders & Payment

• By placing an order, you agree to provide accurate and complete information.

• We accept various payment methods, including debit/credit cards and mobile payment solutions.

• All payments must be made in full before an order is processed and shipped.

• We reserve the right to refuse or cancel any order suspected of fraud or unauthorized activity.

4. Pricing & Promotions

• Prices are listed in Nigerian Naira and are subject to change without notice.

• Discounts and promotional offers are only valid for the period stated and may be withdrawn at any time.

• We are not responsible for pricing errors or incorrect promotional details due to typographical mistakes.

5. Shipping & Delivery

• Shipping costs are the buyer’s responsibility and will be calculated at checkout.

• We do not guarantee delivery times, as they depend on the courier service.

• Once an order is shipped, we are not responsible for delays, damages, or lost items caused by the courier.

• If your order is undeliverable due to an incorrect address, the cost of reshipping will be borne by the buyer.

6. Returns & Refunds

• All sales are final unless otherwise stated. We do not accept returns for change of mind.

• If an item is damaged during shipping, you must file a claim directly with the courier. Zara & Mums is not responsible for damages incurred in transit.

• Refunds or exchanges will only be processed if the product is defective upon arrival and reported within [number of days] of delivery.

• To request a refund, contact us at [Your Contact Email] with proof of defect (photos/videos).

7. User Accounts & Security

• If you create an account, you are responsible for keeping your login details secure.

• Zara & Mums is not liable for any unauthorized access to your account due to negligence.

• We reserve the right to suspend or terminate accounts suspected of fraudulent activity.

8. Limitation of Liability

Zara & Mums is not liable for:

• Any direct, indirect, or incidental damages resulting from the use of our website or products.

• Loss of data, financial loss, or personal injury related to product use.

• Any delays, damages, or non-delivery caused by third-party shipping services.

• Any issues arising from incorrect or improper use of our products.

9. Intellectual Property

• All content, including logos, images, product descriptions, and website design, belongs to Zara & Mums and may not be copied, distributed, or used without permission.

10. Third-Party Links & Services

• Our website may contain links to third-party websites. We are not responsible for their content, policies, or practices.

• Any purchases made from third-party vendors linked on our site are at your own risk.

11. Governing Law

• These Terms and Conditions are governed by the laws of Nigeria.

• Any disputes must first be addressed by contacting info@zaraandmums.com. If unresolved, they will be settled under the jurisdiction of the courts of Nigeria.

12. Contact Information

For questions about these Terms and Conditions, reach out to us on out contact page.